How to identify who to call when you need help the most
When you are searching for a restoration contractor, what do you ask? How do you start?
Water Damage Company #1 Requirement is Trust
Your water damage company must be operated by people you can trust. When it comes to your home, your belongings, your family treasures and valuables, you need to know first and foremost that you can trust this contractor coming into your life to help clean up the mess.
When you have standing water, or emergency issues that need immediate attention in your home or business, it is hard to do all the research prior to work starting.
Whether your reaching out for referrals from colleagues, friends, groups on Facebook or Nextdoor, it can be overwhelming. What matters most to you?
What you need to ask is:
- How long have they been in business?
- Are they a franchise or are they locally owned and independently operated?
- What level of industry certification does the staff hold?
When a company has been in business for two decades or more, it’s safe to say the doors aren’t being sold off soon. Dedication from the owner of the company matters. A desire to truly help the home or business owner over the idea of making a buck is how you know you found the right company.
When it comes to locally owned and operated restoration services for the last 25 years in Denver, Professional Restoration has stood out as one of the few to serve Colorado’s home and business owners when property damage happens from fire and water damage.
Find out how many Certified Restorer’s are on staff who are able to provide the highest level of expertise in the industry by certifications set by the Restoration Industry Association (RIA), and if their team is certified by the IICRC? (Institute of Inspection, Cleaning and Restoration Certification another leader in education in the restoration industry.)
At Professional Restoration, we have two Certified Restorer’s on our team, and we’ll be adding another soon. We are a Certified IICRC restoration company in good standing for decades, and also a preferred contractor with multiple insurance programs, national, and international affiliate networks to provide assistance to all insurance carriers for property claims in Colorado.
Reviews do matter online, however many happy customers can forget to leave their positive experiences. You may just see a slighted version of a few situations that are not truly indicative of the company’s performance.
Another way to check a water damage company’s performance is to look for Better Business Bureau accreditation. Companies with good BBB ratings are a pretty safe bet. But here again, companies who are listed on the BBB have to be accredited by the BBB, which means a membership fee. If your company is not paying into being accredited then you will not have any leverage if something does go wrong.
Bottom line: Trust a company who has been helping Colorado residents the longest, to the highest level of expertise with a guarantee of customer satisfaction from the owner.
When You Need Help from Someone You Can Trust Call Professional Restoration for Water Damage Repair
Remember that the water damage restoration experts at Professional Restoration have the know-how and equipment to get the job done fast, get it done right and work for you. Call Professional Restoration for excellence in water damage cleanup when you are done searching for help.
Denver Water Damage Cleanup You Trust – Call Professional Restoration!