When disaster strikes, choosing the right restoration company for the job can be almost as stressful. Where do you start? What should you ask?
Professional Restoration has been a part of the Denver community for more than 25 years. We service areas in and around the Denver metro area; and to make the case for our reputable services we explain how to choose a restoration company below.
Even if you decide to go with the competition, we want you to feel confident in your decision. Here’s what you should look for in a restoration company:
Professional Values You Can Trust
A water damage repair company must be operated by people you can trust. When it comes to your home, your belongings, your family treasures and valuables, you need to know you can trust the contractor coming into your home.
When there’s standing water or emergency issues that need immediate attention in your home or business, it’s hard to spend time researching water damage companies. Even referrals from family or friends can feel overwhelming.
Cut to the chase on your calls! Here’s a list of questions you should ask before you hire a restoration company:
- How long have you been in business?
- Are you a franchise or locally owned and independently operated?
- What level of industry certification does the staff hold?
The longer a restoration company has been doing business the better. Locally owned businesses offer Colorado-specific knowledge and expertise that large franchises could never deliver. Certification is the only way to ensure restoration efforts are up to par with current industry standards and local codes.
Certified Services and Trained Technicians
In addition to trustworthiness, your water damage company should be certified by credible, third-party sources and have trained technicians readily available on their staff.
Look for certifications from the Restoration Industry Association (RIA), and team certificates furnished by the Institute of Inspection, Cleaning and Restoration Certification.
Professional Restoration has been around the block and then some. We’ve served the greater Denver area for more than 25 years! We place a premium on our client’s satisfaction and back that up with a guarantee from the owner. Plus, we only hire skilled technicians and have several certified professionals on our team.
Satisfied Customers and Excellent Reviews
One of the easiest ways to feel confident with your restoration decision is to review what other people are saying about the business online. This is only part of the story, however, and third-party organization like the Better Business Bureau (BBB) are a great resource.
Remember, companies listed on the BBB website are accredited by the organization through a collected membership fee. If your restoration company isn’t paying for accreditation, you may not have leverage if something goes wrong during repairs.
Professional Restoration has earned and maintained an A+ rating from the BBB, and we work tirelessly to ensure every client’s satisfaction. If you can’t say the same for your water damage company, it’s time to give the professionals a call.
Responsive Service When You Need It Most
Since fires and floods don’t discriminate when, where, who they affect, responsiveness and availability is a critical factor in mitigating damages and providing relief.
Your restoration company should be available when you need them. While we can’t speak for the competition, know that Professional Restoration offers disaster services including water damage, smoke, and fire 24 hours a day, 7 days a week.
We’ve also got the right equipment for any size job—your restoration company should be prepared to handle any disaster with tools and equipment that are specialized for the job. No matter the circumstances, you can leave the mess to us.
If you’re still not sure where to turn for restoration relief, give us a call with your questions, and one of our trained technicians will answer it.